Industrial Training Covers

• Customer Relationship Management : CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make the best use of data.
• Introduction : Marketing meaning or it refers to all those activities carried on by any business in order to buy and sell various products or services. It acts as a link between the business and its customers.
• Defining : It is the act of facilitating the exchange of a given commodity for goods, services, and/or money to deliver maximum value to the consumer. From a societal point of view, it is the link between a society’s material requirements and its economic patterns of response.
• Marketing in modern world : It is a term that encompasses all the changes in marketing from traditional methods to more modern methods. It is a catch-all phrase for new digital marketing strategies that are being used by businesses today.
• Competitor Analysis : Competitor analysis is the process of evaluating your direct competitors’ companies, products, and strategies.
• Marketing information Sysytem : A marketing information system is a platform for collecting, storing, analyzing, and distributing essential marketing data received from internal and external resources.
• Customer Service Skills : Customer service is the practice of providing help and support to both new and existing customers. It can take place before, during, and after a sale. It is an essential part of the overall customer experience.
• Retail Management : Retail management refers to the process of helping customers find products in your store. It includes everything from increasing your customer pool to how products are presented, and how you fulfill a customer’s needs.
• Sales & Advertising Skills : Every salesperson wants to find more prospects and close more deals. But this path isn’t easy always, as it is a combination of quality of the product, sales skills, patience and also luck.
• Social Media Marketing : SMM is the process of creating content for social media platforms to promote your products and/or services, build community with your target audience, and drive traffic to your business.
• The Art of Selling : Convincing a customer to buy is an art form. Whether they’re switching from the competition or trying a new solution, the sales professional trying to win their business must demonstrate an adeptness for identifying pain points and navigating hurdles.